Privacy Policy

Last updated: October 27, 2026

Rovere ("we", "us") operates rovere-eg.com. This policy explains what personal information we collect when you visit our website, place an order or contact us, and how we use and protect it.

1. Information we collect

  • Contact details: your name, phone number, email address and delivery address.
  • Order details: the pieces you order, chosen fabrics and colors, order notes and order history.
  • Payment information: card payments are processed securely by our payment provider, Paymob. Rovere never sees or stores your full card number, expiry date or CVV.
  • Device and usage data: IP address, browser type and pages visited, collected through cookies to keep the website working and improve it.
  • Messages: anything you send us through the contact form, email, phone, WhatsApp or social media.

2. How we use your information

  • To process, confirm, produce and deliver your order, and to call you about delivery dates.
  • To process payments and refunds.
  • To answer your questions and provide after-sales support.
  • To send you news and offers, only if you subscribe. You can unsubscribe at any time.
  • To prevent fraud and keep our website secure.
  • To meet our legal and accounting obligations.

3. Who we share it with

We do not sell your personal information. We share it only with parties who help us serve you:

  • Paymob, to process card payments securely.
  • Delivery and installation teams, who need your name, phone number and address to deliver your order.
  • Shopify, which hosts our online store.
  • Government or legal authorities, when required by Egyptian law.

4. Cookies

Our website uses cookies to remember your cart, keep you signed in and understand how the site is used. You can disable cookies in your browser, but some parts of the website may stop working.

5. Data security and retention

We use secure, encrypted connections (SSL) and trusted providers to protect your information. We keep order information for as long as needed to provide after-sales service and meet legal and tax requirements.

6. Your rights

You can ask us to see, correct or delete the personal information we hold about you, or to stop sending you marketing messages. Contact us using the details below.

7. Changes to this policy

We may update this policy from time to time. The latest version will always be posted on this page with its update date.

8. Contact us

Rovere
Villa 223, Shams Badran St, 2nd District West, El Shorouk, Cairo, Egypt
Phone: 01118868707 / 01007163210
Email: roverefurniture6@gmail.com